Customer Experience at the Right Price
Make Avaya OneCloud CCaaS your one stop for delivering the experience your customers and employees crave—and choose the package that’s right for you.
Choose your experience.
Digital – $48/user/month*
Deliver a digital experience that customers can depend on.
- Unlimited email, chat, text messaging**
- Bring your own digital channel and chat bot
- AI-powered self-service, intelligent routing, modern employee desktops and more
Voice – $83/user/month
Go above and beyond what customers expect from their voice experience.
- Inbound and outbound voice
- AI-powered self-service, intelligent routing, modern employee desktops
- Call and screen recording. quality management and more
All Media – $125/user/month
Bring it all together with optimized operational performance.
- All Digital and Voice capabilities
- Blended media to serve inquiries simultaneously
- Workforce engagement for performance, compliance
Create Your Own
Create a solution designed to meet your unique business needs.
- Bots
- Voice-to-text transcription
- Knowledge management, analytics, and more
Fill out the form to get started today or read more about pricing here .
*Pricing shown is in US dollars and based on 200 - 399 concurrent users over a three-year term
** Additional charges may apply based on usage