What You Need to Know about Next Generation 911: Legislation, Compliance, and Best Practices

In an emergency, access to accurate information can mean the difference between life and death. Experts estimate that if we had better location standards for indoor cellphone calls, we could save up to 10,000 lives every year. From severe weather to active shooters, it's critical for agencies, schools, and organizations to quickly detect, manage, and respond to life-threatening situations.

What is NG911?

NG911 (Next Generation 911) is a nationwide initiative to replace outdated emergency communications infrastructure. The best systems deliver voice, multimedia, and geospatial location data, providing critical situational awareness information to first responders. NG911 technology supplies your enterprise or community with the tools to detect and immediately route emergency call requests, no matter where or how the device is connected.

Did you know that every year, there are around 240 million calls made to 911 in the US? Approximately 85% of emergency calls are made from wireless devices, making it critically important to upgrade to systems that allow emergency responders to locate callers quickly and accurately.

Are you compliant with federal laws?

Continuing to use legacy, non-compliant 911 technologies can increase risks for endangerment and result in costly fines and potential legal liabilities. To ensure compliance with federal mandates such as Kari's Law and Ray Baum's Act, as well as to avoid potential risks, Avaya offers a free 911 Federal Mandate Compliance Audit. Our public safety experts will identify any compliance failures and provide a roadmap to help you achieve compliance.

We understand that keeping up with ever-changing laws related to emergency calling is a complicated endeavor, especially for large enterprises and campus environments. That's why we're here to help.

Don't wait until it's too late – sign up for a free compliance audit today to ensure your organization is prepared for any emergency.

Talk to an Avaya expert to learn how your emergency communications stack up

Contact an Avaya expert today to discuss how you can deliver experiences that matter as you innovate, and learn more about what we have to offer.

Fields marked with * are required

    • By submitting this form, I agree to my information being processed in the Avaya database for the above mentioned purpose. See our Privacy Statement for more details, or manage your Email Preferences at any time.

Thank you. An Avaya representative will be in touch with you.