The Aragon Research Globe™ for Intelligent Contact Centers, 2021

Analyst Report

Avaya named leader for the 3rd consecutive year in The Aragon Research Globe™ for Intelligent Contact Centers

In its 2021 report on Intelligent Contact Centers, Aragon Research reveals how an all-time high demand for cloud contact centers is deeply rooted in the increased need to create a better customer experience. This research shows that Avaya is using automation and intelligence to drive a better experience for both customers and the employees that serve them.

Download the report for an in-depth look at how data and AI power next generation customer experiences.

Get your copy of the research by filling out the form below

  • By submitting this form, I agree to my information being processed in the Avaya database for the above mentioned purpose. See our Privacy Statement for more details, or manage your Email Preferences at any time.